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Terms & Conditions

Please take the time to read through this information carefully. By making a booking with Anouchka you are agreeing to her Terms and Conditions and you agree to attend the appointment you have booked.

Appointments

Appointments are available for a variety of durations from 1 to 2 hours. The duration and price of the appointment should be agreed with Anouchka in advance and where treatment is extended in-situ the agreed hourly rate will extend on a pro-rata basis for every 10 minutes added.

 

Cancellation: A minimum of 24 hours notice is required to cancel an appointment. Failure to attend an appointment with less than 24 hours of cancellation will incur the charge for the full appointment.

Late Arrivals and late starts: It is important that our agreed appointment time and duration is adhered to. It is appreciated that sometimes, things happen, and you may arrive a little later or the treatment may start a little later due to unforeseen reasons at the treatment location than planned. Please appreciate that Anouchka is not obliged make up your missed time by overrunning or adding time to subsequent appointments when she is not at fault.

Health & Safety

Due to the nature of Intuitive Bodywork and the need for close contact, we always maintain a high standard of personal hygiene and clients are asked to ensure that they also maintain a high standard of personal hygiene.

Clients are asked not to attend for a massage if they are unwell, suffering from a cold or virus, infection or general ill health. Please note that our Cancellation Policy may still apply.

Disclaimer

Anouchka provides massage therapy and bodywork in a variety of forms, but none of these bodywork modalities are a substitute for professional medical care or counselling. Anouchka will not diagnose, prescribe medication or medical treatment of any kind and will always recommend referral to a GP or other qualified medical specialist or practitioner.

The client has a duty to provide accurate and true medical and personal information, to the best of their knowledge, and to keep Anouchka up to date with details of any medication, symptoms, medical concerns or treatments they are having investigated or undergoing treatment for.

Anouchka may refuse to treat any client or part of their body with just and reasonable cause. She reserves the right to terminate any appointment at any time if she believe that it is not safe or in the client’s best interest to continue. Likewise, the client has the right to refuse, modify or terminate treatment at any time, regardless of prior consent given.

© 2022 by Anouchka

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